WATER & SEWER
Pana Water & Sewer Department
120 East Third Street | Pana, IL
We now offer a few different options for paying your water bill.
We have a 24-hour drop box at the back of City Hall at 120 East Third Street.
Payments may also be made at the office during business hours - Monday-Friday from 8:30am-4:30pm.
Payments may also be online by creating an account on Payment Service Network. Please note a service/convenience fee will be applied.
PAYING YOUR BILL ONLINE
Steps to paying your bill online:
Go to this link
Insert in the following information:
Business Name: City of Pana
Business City: Pana
Business State: IL
You'll then select the "Search Button"
City of Pana should populate in the results, click "Continue to locate your billing account"
On the new window locate your Account by inserting your Account Number and Name or Account Number and Business Name
If you can't find your account, please contact the City of Pana IL (Utility) at 217-562-2213 to ask them to provide your account information.
If you would prefer to pay by our automated phone system, call 877-885-7968.
If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368.