Abstract Water

Water Collection


Pana Water & Sewer Department
120 East Third Street | Pana, IL

P. 217.562.2213



We now offer a few different options for paying your water bill.

  • We have a 24-hour drop box at the back of City Hall at 120 East Third Street.

  • Payments may also be made at the office during business hours - Monday-Friday from 8:30am-4:30pm.

  • Payments may also be online by creating an account on Payment Service Network. Please note a service/convenience fee will be applied.


Steps to paying your bill online:

  • Go to this link

  • Insert in the following information:
    Business Name: City of Pana
    Business City: Pana
    Business State: IL

  • You'll then select the "Search Button"

  • City of Pana should populate in the results, click "Continue to locate your billing account"

  • On the new window locate your Account by inserting your Account Number and Name or Account Number and Business Name

Need help?

  • If you can't find your account, please contact the City of Pana IL (Utility) at 217-562-2213 to ask them to provide your account information.

  • If you would prefer to pay by our automated phone system, call 877-885-7968.

  • If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368.


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